98.5% would refer friends and family to us

5 stars Customer since 2013

Truthfully, I would give Rick's Automotive Group 10 stars if I could. Why? Because Rick's employees are the best at what they do.

They take care of business while providing quality customer service at every visit.

It's my opinion that Rick's Automtive works in the best interest of the customer. Recently, I was blown away with the exceptional effort made by Micah, an employee who went well beyond what I expected in helping to resolve a particular problem I was experiencing with my vehicle. He conducted some research as to this problem, found the solution and I left a very satisfied customer.

Whether I bring a vehicle to Rick's for regular care and maintenance, or experiencing a problem, there is a comfort in knowing my vehicle is in the hands of skilled, trustworthy, and all around nice people.

5 stars Verified customer

You guys have it going on...truly a great experience! Everyone is so helpful and kind...great location, clean shop...and you do great work!

Ricks Automotive replied:

We appreciate the review and kind words. Let us know if you need anything. Thank you!

5 stars Customer since 2015

Great customer service. Our battery died and they got us right in and back on the road in about 45 minutes.

Ricks Automotive replied:

Thank you for sharing your experience JT. We are glad to hear we could get you back on the road again in a timely matter. We are always here to help.

5 stars Customer since 2005

Great service. Efficient, friendly.

Ricks Automotive replied:

Thank you for the kind words Sue. We always enjoy visiting with you. Have safe travels to Colorado and see you next time.

5 stars Verified customer

Terry was so helpful and professional. I will highly recommend Rick's Automotive.

Ricks Automotive replied:

Thank you for taking the time to leave us a review. We appreciate the recommendation.

5 stars Customer since 2005

I've been taking my vehicles to Rick's for about 10 years. Their recommended maintenance keeps me on the road every day. I like the way they get to know my vehicles and recommend timely upcoming repairs so I can plan my budget and avoid unexpected breakdowns. I feel like I get the most wear possible from my tires because they analyze the tire wear patterns and rotate the tires accordingly. Best of all is their friendliness, honesty, willingness to answer any questions I have, and helping me get the most for the money I spend. Rick's Automotive is a wise choice for a vehicle!

Ricks Automotive replied:

Thank you for trusting us with your vehicles all these years Nancy. We appreciate your business and look forward to seeing you again we always enjoy your company!

5 stars Customer since 2016

As always very good.

Ricks Automotive replied:

Rich, thank you for taking the time to leave us a review. Hope to see you again soon.

4 stars Customer since 2016

Fast & good service

Ricks Automotive replied:

Thank you for sharing your experience William. We appreciate it.

5 stars Customer since 2011

Awesome!!!! Above and beyond the call of duty!!! The employee store at Mercy was unexpectedly closed so the came to my office and got my keys in person and delivered them back when my car was done. I am a customer for life!!! Thanks guys

Ricks Automotive replied:

Thank you for sharing your experience Cindy. We absolutely love hearing reviews like these. Thanks again!

5 stars Customer since 2013

We have used Rick's for several years, and they never cease to impress me. They're always friendly, timely with follow up, and the work is always done right. We will remain faithful customers as long as we live in this area!

Ricks Automotive replied:

Thank you for trusting us with your vehicles Amber. We appreciate the kind words and look forward seeing you again soon.