98.5% would refer friends and family to us

5 stars Customer since 2005

Always excellent, professional, fast setvice. Rick's A. Is the best.

5 stars Customer since 2014

The Best. Trustworthy

5 stars Customer since 2005

Wonderful as always.

5 stars Customer since 2015

Great service and the Best Staff is people!

5 stars Customer since 2008

Eric was professional....

Roger Lyman

5 stars Customer since 2008

So, by providing feedback regarding my experience on Wednesday, January 10 - it might seem like the treatment I received was a surprise. The reality is - it wasn't a surprise at all. The people at Rick's has always been incredible to me, as well as my grown children. Always. So when I called Keith on Wednesday around 1:00 pm, even though my appointment wasn't until the following day, and explained that my daughter had gone into early labor with some complications, and that I needed to hit the road for Austin - he said, get in here and we will get that oil changed, replace you headlight and get those new tires on your truck this afternoon. I was on the road within 3 hours . . safely. Micah, Keith, Eric and Terry have always bent over backwards, and I am sure the only way that they can do that is because of the quality mechanics and support staff backing them up! Thanks! - Michael E.

BTW - momma and baby are doing great!

5 stars Customer since 2006

I've come to expect only the best when taking one of our family vehicles into Ricks Automotive. And the best is what we consistently get. On this occasion I needed an oil change and to have a "check engine" light diagnosed. Keith was excellent in getting my vehicle in, diagnosed and serviced promptly. We dropped off our vehicle in the morning and was updated as to its progress and finally notified when we could pick it up later that day. Great Job, fellas!

5 stars Customer since 2017

Always a good experience! I'm always glad I have them looking after my car.

5 stars Customer since 2016

Always attentive to our concerns about our vechile. They do not hesitate to recommend a service if it will maintain our Cecile to keep running smoothly with 149k plus miles on our van. The guys at the counter very profressional

Ricks Automotive replied:

Thank you for sharing your experience Richard. We are happy to help you keep Cecile on the road.

5 stars Customer since 2018

Appreciate the evaluation of problem and getting to the underlying problem. Nice job.

Ricks Automotive replied:

You're welcome Rachel. Thank you for the review.

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