98.6% would refer friends and family to us

5 stars Customer since 2007

Excellent as always! I have to say, when I wait for my car (which isn't too often) I will watch the encounters of the gu ... Read More

Ricks Automotive replied:

Amy, Thank you for the kind words we love hearing such a outstanding review. We pride ourselves on customer service and want everyone to have the same experience as you. Even though the repair was costly, we were more than happy to perform the needed repairs within what was quoted at the dealer (even with the warranty extension) I will pass along the praise to Terry and the entire staff. I want to let you know how much we appreciate you and your loyalty to Rick's Automotive over the years.

5 stars Verified customer

Efficient, informative service, and I appreciated the shuttle service.

Ricks Automotive replied:

Thank you for sharing and the five stars, we appreciate the kind words and glad you enjoyed our free pick up and delivery service. Thanks again !

5 stars Customer since 2017

Great service. Friendly and helpful.

Ricks Automotive replied:

Thank you, George for sharing and taking the time to leave us the five star review. We appreciate you and your business !

5 stars Customer since 2011

Great as always

Ricks Automotive replied:

Thank you Charles for the kind words and sharing your experience. l will pass this along to the entire staff. We appreciate you !

5 stars Customer since 2023

I so enjoy bringing my car to Rick's because everyone is so very friendly and helpful. The waiting area is always invit ... Read More

Ricks Automotive replied:

Charlene, thank you for sharing your experience and such a great review. We try to make auto repair & service as convenient and stress free as possible. We are more than happy to hear we have another satisfied customer and such a outstanding review. Thank you again we appreciate you !

5 stars Customer since 2023

I Have been Over and Above treated so kindly since bringing my car in for service at Rick's, for over a year now. It jus ... Read More

Ricks Automotive replied:

Thank you for sharing and the outstanding review Myra. We are so thankful to have such great customers like yourself. I will pass along the kind words to Ryan, Pierce and the entire staff.

Thanks again !

5 stars Verified customer

Great job! Staff was very professional and helpful. Kept me up to date on progress. Work was completed as promised.

Ricks Automotive replied:

Thank you, for the kind words and taking the time to leave the five star review. We appreciate you!

5 stars Customer since 2017

Keith took awesome care of us and his team did a great job on serving our vehicle!

Best place for car service in SW Mi ... Read More

Ricks Automotive replied:

Thank you Steve for the kind words and the outstanding review. l will pass this along to Keith and the entire staff. We appreciate you and your business Thanks again.

5 stars Customer since 2007

Rick’s has provided excellent service for me and my family for over 15 years. This past week I had a need with my truck ... Read More

Ricks Automotive replied:

Kevin, thank you for sharing and trusting us with your vehicles over all the years. I will pass this along to the entire staff. We appreciate you, your business and the great review, Thank you !

5 stars Customer since 2003

Rick’s customer service never ceases to amaze and impress me! The moment you walk in you’re made to feel like you’re t ... Read More

Ricks Automotive replied:

Rick, it is us that need to thank you, for trusting us with all of your personal and fleet vehicles all these years. We always look forward to seeing you and truly appreciate you, not only as a customer but a friend.