My experience was very good. I feel very confident in Dr. Pierce and her many years of experience. She has a lot of energy and answered my questions quickly and was very attentive.
I also want to commend the vet tech Tammy for staying longer than she needed to in order to assist with Manxey. This was my first vet visit since I have been socializing her for the past year 1/2 (I rescued her as a feral kitten 7 mos.old) and the experience was daunting for me, and very stressful for her, understandably. This is unchartered territory for me as my cats previously had been domesticated from an early age.
Therefore, I am very cautious about bringing her in again, and do want to try sedation meds to help. I have questions as a result and just want the best experience for her. I am low maintenance, yet this is a new type of experience for me. Since her visit I've had a few follow-up questions which were answered, yet I feel I've been met with resistance and impatience to a certain degree. I really don't need to here "we've been so busy" when I call, and to not be greeted and addressed warmly, when I am simply trying to gather information for my Manxey. I work for Hospice and I would never be anything less than kind and considerate with patients and families.
This is why I am rating my experience as a 5. I really want to continue bringing my girls to your vet but there are a lot of good vets out there with friendlier staff.