The owner/manager told me when I brought my rim in what the probable price would be to fix it. He said he would call me the next day with a repair price and would be a couple of days to repair.
He called me with repair price and said it was ready to pickup. I came the next day to pick it up at 10:22am and an assistant stated he was not there and had no idea what repairs had taken place,
He called him multiple time to talk to him about it and I waited until 11:15am with no luck. I paid the assistant and left instructions for the owner to call me. he called me around 1:30pm with an explanation what he did . I told him if he wanted repeat business or recommend them his promptness with customers would have to vastly improve.