94.9% would refer friends and family to us

4 stars Customer since 2016

Hello,

My experience with my hairdresser was wonderful as always.

I have given one less star as I had a 10am appointment on a Sunday and was unable to get into the building until 10:20 as the reception staff was late. I pay a lot of money for my hair and expect to have the time allocated to me. My hairdresser apologised but I feel reception and management should have been the ones to do so.

There were 4 customers sitting downstairs waiting to get into the building.

5 stars Customer since 2003

With Michelle & Claude always a great color & cut.

Keep up the great work...

5 stars Customer since 2010

Excellent service provider - Scott

Excellent service

5 stars Customer since 2013

Excellent as usual

5 stars Verified customer

Pleasant friendly staff. On time, great colour and cut.

Thanks.

5 stars Verified customer

Excellent service, as always and i love my hair

Rinaldo Hair Designers & Spa replied:

You deserve the very best! We look forward to seeing you next time :)

4 stars Customer since 2014

Always a pleasant experience. Clean, bright environment, friendly people. Vicky and Maria are a huge asset to the Rinaldo team of pros.

Rinaldo Hair Designers & Spa replied:

Thank you for the kind words, we look forward to seeing you on your next visit!

5 stars Verified customer

Excellent colourist, haircut and styling provided by Kait.

4 stars Verified customer

Reception staff we're great. Hair stylist is wonderful and I followed him to this salon from another. The interior design is lovely although the hard surfaces do interfere with conversation flow because it can be hard to hear at times. I was put off, however, when the person who wanted to wash my hair approached me from behind with instructions to change chairs. I didn't know who she was talking to so the instructions didn't register at first. Then there was a louder instruction followed by a louder "hello,-o-o" to which I responded that I did have a name. Why this young woman could not have come around to the front of the chair and greeted me with civility first is a mystery. I didn't tip her even though she did give a good hair wash.

5 stars Customer since 2016

Always a great cut and color with Grace