I am very pleased with the way my rug came out. It looks wonderful and it seems to be softer and plusher underfoot. It was also nice to see where the work is done, the rugs hanging and drying, and in the picture you sent it looks like my rug you were working on.
My mother had a very old and very dirty oriental rug. Getting it cleaned had been on her to do list for ages. When she developed sciatica I went up to help out and I found her list. It was my goal to knock off as many items as possible while I was up there. So I called Riteway - they had great reviews and references for the quality of their work. The problem was that my mother would be unable to pick it up and I was only there for a limited time. They had an option to rush the cleaning for an additional cost- totally worth it. They got the rug back to me by the date promised and my mother couldn't believe that they were able to bring back the rich beautiful colors from beneath decades of dust and grease and grime. Getting a rug cleaned seemed a small thing compared to all the health issues my parents have been dealing with. But taking an ancient, dirty rug and bringing it back to vibrant life was such a hopeful act during a time of crisis. Riteway did a phenomenal job and the rug adorns the bedroom floor like a jewel. Getting it cleaned was one of the best things I did for my mother's morale. And for my own.
This was my first experience with Rite Way and I am very satisfied. When I dropped off my rug, it was inspected, I was given an explanation of what would be done and provided an estimate for the work and how long it would take. I picked up the rug this morning and rolled it out. For an old, worn rug that has been in the family a long time, it looks great. The staff I dealt with were very polite, professional and helpful.
You guys were everything a company should be. The individuals who performed the task were pleasant and kept a steady pace. Very easy to work with. The school carpets are clean and everyone is happy. Well done and look forward to next year.
It is comments like this that makes us love what we do!
I just couldn't believe it! When my rug arrived from e-bay it smelled appalling - and the cats were far too interested in it for comfort. Now, after its journey to Waldoboro, you would never know that there had been a problem. The final test was the cats - and they ignored it! Thank you so much:)