My son had two bad experiences at the dentist, one really awful and the other extremely disappointing, resulting in me being told I would have to put him to sleep to have his cavities filled. I found a dentist that completed full sedation and I even paid to have the treatment plan completed, nearly $800, only to be told that the dentist would not be able to complete the work because my insurance would not cover the sedation!!! And I am still waiting on that refund and it has been over a month!
After MONTHS of trying to find a dentist in network with our insurance, I found River City Pediatric Dentistry and they agreed to see my son. I was worried at first, due to the other bad experiences we had endured, but mostly I was just tired of my son being in pain and it getting worse every week. I cannot thank Dr. Maples and her staff enough for what they did! It may seem small, but it was the best experience my son has had and he is no longer in pain! She is PHENOMENAL! I seriously could have hugged every single one of her staff because this entire process has been a nightmare but they fixed it in less than an hour! I brought my son in thinking it would just be another consult and disappointment, only to be told they could take care of everything right then. Dr. Maples talked to my son, she took the fear and anxiety away and made the entire procedure fun for him. And he loves his pirate tooth! Thank you does not fully encompass my gratitude for this staff. Seriously, words cannot fully express how great they are, you have to be there and experience it first hand to fully understand how incredibly amazing they are. I will not take my kids anywhere else to see a dentist. I wish I was a kid so I could see her myself LOL! This place is hands down the BEST in Jacksonville!
Thank you so much for ALL of this! We printed your review out and shared it with our staff. We actually have it hanging in our break room for everyone to see :) Kids like your son are the reason we come to work every day. It was great getting to know you both. We are so happy we could help him to get out of pain and we are looking forward to seeing you again. Thank you again for you very kind words!