99.8% would refer friends and family to us

5 stars Customer since 1997

I boarded my two rather elderly husky mixes with River Ridge for 6 nights and gave RR a rather long laundry list of preferences due to their age. We had boarded there before and were happy with the service RR provided. Other than a stress related licking symptom with one of them, both dogs seemed healthy and happy when we picked them up. I was so relieved to see this and would use RR again for boarding.

5 stars Customer since 2018

I am very happy with the quality of care at River Ridge. I have had contact with at least 3 veterinarians and 4 or 5 techs. All were attentive, knowledgeable and very understanding of the difficulties we were experiencing. I truly appreciated the quality of care and the consideration of our unusual circumstances!

My one point needing clarification would be the policies regarding urgent care. I understand that in life threatening emergencies the clinic refers out to emergency service clinics, but I am unclear how to confer with the "on call" vet in circumstances of a non emergency but somewhat urgent nature.

5 stars Customer since 2015

Yesterday, I was happily able to send my son and his girlfriend's kitty home to the Chicago area. She was sent here in a condition in which recovery seemed pretty much hopeless. I took her to River Ridge Animal Hospital and asked Dr. Erin if there was anything that could be done. It turned out that there was. Kitty had a blockage which was removed by Dr. Trisha. After a period of hospitalization, a few medical tweaks and a lot of guidance and support from Dr. Trisha and her team for two months, kitty has recovered and is now at home and awnry as ever. Thank you, Dr. Trisha, Dr. Erin and team including upbeat office staff!

5 stars Customer since 2017

Very nice

5 stars Customer since 2005

Thank you Dr. Trisha and staff for your attention to details. Everyone was so kind and caring.

5 stars Customer since 2010

The girls were very friendly and caring, and professional.

5 stars Customer since 1997

Service is excellent as always!!

4 stars Customer since 1993

There was rather a long wait to see the vet. However, once she arrived, she was very attentive and treated my dog thoroughly. After more waiting, additional details were handled.

5 stars Customer since 1992

Everyone is so friendly and took great care of my rescue kitten

5 stars Customer since 1993

They were very kind.

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