I am very happy with the quality of care at River Ridge. I have had contact with at least 3 veterinarians and 4 or 5 techs. All were attentive, knowledgeable and very understanding of the difficulties we were experiencing. I truly appreciated the quality of care and the consideration of our unusual circumstances!
My one point needing clarification would be the policies regarding urgent care. I understand that in life threatening emergencies the clinic refers out to emergency service clinics, but I am unclear how to confer with the "on call" vet in circumstances of a non emergency but somewhat urgent nature.