We have always had the best service and treatment at dr beams office and recommended him to everyone...however, our last appt was like walking into a different office. Before I had 2 feet inside the office the girl at the front desk asked me if it was for a name that was not my sons...I told her no and gave my son's name, she told me to fill out an update form and set the clipboard on the desk...never a greeting, hi or hello...just absolute rudeness and not someone that should be at anyone's front counter greeting their patients...the whole reason they are in business. The entire appt was very rushed w the assistants speaking opening about how they would hurry so they could assist the dentist on something else...my son was the only one in the chairs...however, there was someone in the back...im not sure why we were rushed...the assist doing my sons cleaning seemed more concerned w her very long and very decorated acrylic nails and cking to see if she lost something that was on them prior to putting on her gloves... I asked dr beam if he had new staff and felt as tho he should know about how our appt was going...he went on telling me a few of the girls had left and that he was very shocked about the front desk girls behavior...I can only hope that he spoke to her. Sadly, I do not think we will be returning to dr beams office for my son and will take him elsewhere.