Courteous, professional, on-time and very thorough. We took our MBZ CLK 320 in to Rizzoli's and knew it needed considerable service. We had recently moved to Cambria from San Diego and a new neighbor had recommended them very highly. Upon entering my first thought.were 'clean,, neat friendly.' We left our 'Baby' in their hands with a long list of gripes as we were long overdue for the 75K service. Their shuttle service was excellent and we were quickly headed home in a rental car. Within four hours we received the results of their inspection and had a detailed description and costing of the repairs needed. Everything on the 'to do list' was carefully explained and conservatory priced.- we said yes. At pick-up I walked the mechanics spaces again and was further impressed with the state of their tools and super staff who were obviously very proud of their establishment. The best part was to come as we drove our like new baby up highway One. Our Baby was cleaned inside and out and we quickly felt that the services accomplished were first rate! Start to finish we, and Baby, were thoroughly ecstatic that we chose Rizzoli's and they wil have all of our future service needs. Great staff, great dealing with them and results that exceeded our expectations! As Governator Arnold once said: we'll be back!'