Hello, my name is Haley Abbott and I just wanted to share my experience on Saturday. I was there from 1030 to 3. My students name was Mahalia and the teacher who was supervising with Miss Terry. Both of them were very nice and very polite. So I didn't say anything at the time because it didn't want anybody's feelings to get hurt. And I still tipped my normal 20 bucks.
I usually rant and rave about how much I love coming to the academy, but this time was really not good.
I wanted my blonde hair to go back to brunette or as close to my natural color as possible. I initially said two shades lighter than my roots. But I was convinced to go for my actual root color, I should never have said yes to that. My color ended up being darker than my actual root color. Not only that, but there were spots that were missed. So I went from and almost level 9 blond hair, my now super dark dark brown hair almost black that has little blond spots still.
They just took so much time, that I didn't say anything because I had to get home to my kids. This is not what I wanted though. I feel like I'm wearing a wig. It's so dark and permanent color. I'm actually going to head to Sally's this morning and get a color stripper and just do it myself.
What really got me, is that the teacher said that when I go outside I'll see some dimension. Well when I went outside I saw the spots that she missed. Not "dimension", which is the only thing that left me feeling truly uneasy.
Usually when I go there the teachers and the students seemed to really truly care. They were still nice but I felt like they try to hype up the results oh, when the results were truly not good.
I tried to act excited when I was leaving, but I feel like they could still see but I didn't like it.
Every experience up until this one, I've been there five times, has been absolutely wonderful and I have loved the results. That's why I continue to return. I know that they're students though so hopefully Mahalia learned from me.