99.6% would refer friends and family to us

5 stars Customer since 2008

Ben is great. Always does great work. Very knowledgeable and friendly. I'd like him to be my regular Service Technician.

5 stars Customer since 2006

Im very pleased with the work Rick Payne and his people diid installing my 24k generator. Everything was expertly installed. He also alerted me to several problems with my existing heating/AC system that needed fixing. As a homeowner I am not aware of potential problems that may creep up until they cause system failure at the most inopportune time. He was able to fix everything on the spot.

5 stars Verified customer

Greatly appreciate the quality of attention Ben Duckworth provided to our 2 HVAC systems and probably as important to us as the homeowners recently. He was ever so patient with ALL the questions we asked him. We totally trust Ben and the other RK Payne team members. They came to our rescue last year when one HVAC system decided to stop working. Due to the pandemic, the replacement HVAC was delayed for 6 weeks, but we were kept informed of the status of the equipment. Customer service is top notch!! Thank you!

5 stars Customer since 2012

They were fast and efficient. They squeezed us in for an appointment, which we are very grateful for, because it was hot outside. The technician was polite, kind and helpful. Thank you so much!

4 stars Customer since 2015

Good reliable efficient

5 stars Customer since 2020

Dan took his time explaining and showing what I would need and was not pushy. Took time checking out the furnace. Would recommend to friends

5 stars Customer since 2010

We've been with R.K. Payne, Inc. for a very long time and have loved them from the beginning. Always punctual, proficient, reliable, and has great work. I highly recommend their team!

5 stars Customer since 2011

Can’t remember gentleman’s name but he is always very courteous and friendly

5 stars Customer since 2007

As always thorough and reliable!

5 stars Verified customer


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