It could have gone better here's why. It's misleading to get texts that my appointment is with Dr. Allen and it wasn't. I came 45 minutes early so I can start my appointment on time due to work meeting. I was thankful for the exam and the female doctor was good. Yet my wait could have been coordinated better. I get a feedback for Dr. Allen, I never met him therefore my experience with Dr. Allen was non-existent. I loved the Eye glass department is the reason I considered changing eye doctors. Will I come back for future eye exams, "No". Will I come back to select eyeglasses "Yes". Because of Karen I will come back when I am in the market for new eyeglasses. I will not return to see a doctor. The staff was aware, I came early 11:45 for 12:30 appointment because I had to return to work for an important meeting. My husband has an appointment coming up, not sure if his opinion will be the same as mine. We both have scheduled things we like to accomplish so we try to always be early.
Again, I loved working with Karen for the second excellent experience. This is not to say anything negative towards the front desk. They were also excellent. They handled the situation best as they could. Not interested in meeting Dr. Allen, I am sure he is a fine doctor. He is not for me as I was not his priority yet the notifications/ alerts and feedback are misleading. Why would I rate someone I haven't met. The young female doctor was good. Put her name in place of Dr. Allen so she can get the feedback she deserves. Sorry and this is not intentional to insult just improve.