97.6% would refer friends and family to us

5 stars Customer since 2006

Always such a joy to get my hair prettied up and visit with my friend!

5 stars Customer since 2018

Wonderful! Ashley actually looked at my hair from all angles. She knows what she is doing.

5 stars Verified customer

I always love coming in to see Bridget. I feel like we're friends (so, whether she would call us friends or not, her style makes customers feel that way) and I like the overall vibe of the place.

What's more, I get constant compliments on my hair. The colorists, especially Bridget, are amazing. Color is so rich and nuanced and her approach and savvy builds the cut and color so it grows out and fades delicately so I'm never stuck with horrendous roots. Robert Laurence is my favorite local small business to consistently patronize and I recommend it to everyone -- especially fellow naturally curly-haired girls (which was how it was recommended to me!)

3 stars Customer since 2018

My experience at the salon was mixed. I had booked hair and makeup for my bridal party (bride, bridesmaids, and hair for moms). Two of my bridesmaids got their makeup done by Kevin, and it was amazing. They both looked great, he listened to what I wanted for their looks and they came out beautiful. I would absolutely recommend Kevin to anyone, he gets 5 stars. Two of us had our makeup done by Adela, and I do not think it was done as well. I had photos of what I wanted for my eye makeup, and I don't think she did a very good job of making it look like the inspiration. I had a spot on my forehead which she covered with concealer, but it wasn't blended well. When I pointed out (twice) that it wasn't fully blended, she ended up wiping it off completely, and I put concealer on it myself when I got back to my hotel to get ready. Some of us had our hair done by Adela, as well. Two of the ladies in my party had their hair last throughout the wedding and reception. One had her hair start falling out of the pins before we even left the salon, and it had to be retouched (it did stay up after she added more pins). She had also asked to have a braid on the side and was told by Adela that she "didn't do braids", despite the fact that she had just done a braid on another person in our party. My hair fell out completely during the reception, despite me trying to add more pins. It did not even last through dinner. I had specifically asked that she make sure it would hold up for dancing, and it didn't even last until the first dance. My mother had her hair put up by Kaitlin, and hers stayed very well. The mother of the groom also had her hair styled by Rebecca, and had no complaints.

I enjoyed the salon, and the staff were all very courteous and polite and helpful. I would recommend the salon for any bridal party, since it was a great environment to get ready in, and I enjoyed our time there. I would recommend Kevin in a heartbeat for makeup, and Kaitlin and Rebecca also both were extremely helpful and good with our mothers' hair. However, I would not recommend Adela, since I did not approve of her make up styling, I ended up touching up my own makeup after she was done, and my hair did not stay styled. I was extremely disappointed that I, as the bride, had my hair looking the worst out of all the people in the bridal party by the time we got to the reception, because it simply was not pinned up well.

5 stars Customer since 2013

Becky is a very talented hair stylist. Each tome I come back to her, she solicits and listens to my feedback very carefully. Each haircut turns out even better than the last. She is also a lot of fun to be with. Overall wonderful experience.

5 stars Customer since 2015

Adela is amazing! .

5 stars Customer since 2018

Becky does such an amazing job, I love her! My cut is perfect every time. She is so good I can finger style and air dry and still get an amazing look. She really understands how to cut hair!

5 stars Customer since 2014

Love my cut from Adrla and the highlights have a wonderful subtle glow. Worth my driving 45 miles ftom the town of Ottawa.

5 stars Customer since 2007

Enjoy my time at Robert Laurence. Everyone is so friendly & welcoming. Stylists open to suggestions & offer tips for use at home.

5 stars Customer since 2018

Adela was amazing!

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