98.9% would refer friends and family to us

4 stars Verified customer

The Service Dept helped me with my car. They are knowledgeable and took time to investigate every problem I told them about.

1 stars Verified customer

NOT GOOD. When I left my windshield was cracked. They claimed a rock chipped it from the bottom and it split up. I was there to fix a wiper that I said was not working. They advised me to pay $55.44 for new blades. When that did not fix the problem they adjusted it by bending the wiper arm. I didn't say anything about the wasted blades as they continued to try to fix a warning light that kept coming on. It is odd that they sent me an email asking me to review their service when they have not corrected anything that I have come to them to fix. And when a problem that was not present before I came to them is not their fault. I am having the windshield replaced at the Glass Doctor and they said the point of impact is below the hood at the bottom of the windshield. So according to Roberts a rock skipped over the hood and to the bottom of the windshield and the windshield cracked after I asked them to make the $55.44 wiper work on my 3rd visit about the wiper. It was my 5th visit about the light sensor which they have yet to fix.

5 stars Verified customer

as always proffessional and all repairs were better than expected. Jeff Robertson assisted me with a issue on my car and trhe outcome of his efforts were far better than I could have hoped for.

My hats off to Roberts and to Jeff Roberson you should be proud of him.

5 stars Verified customer

Roberts is the best!

5 stars Verified customer

A flat tire is nobody's idea of fun...especially in 90+ degree weather!! Thank you so much for getting me back on the road as quickly as possible. Excellent service!!!

5 stars Verified customer

Great, friendly, and highly knowledgeable service.

5 stars Verified customer

Great, honest work at reasonable price. Mike was great.

Great customer service department also.

5 stars Verified customer

I would like to get an estimate of the work remaining on my 1992 500SL you mentioned. It needs spark plug wires and distributor caps. The vacuum apparatus on the locks also needs work. Please refer to my last invoice and please give me an estimate for the remaining work. I purchased the car from you 10 years ago and have had you do most of the major maintenance. I liked the small business atmosphere and hope it continues as you grow in size.

Roberts Automotive replied:

Charlie,

I will have someone get an estimate to you on Tuesday when we reopen after the holiday. Thank you for the feedback and we look forward to continuing to work with you!

5 stars Verified customer

I needed my water pump replaced in my BMW. These guys got me in quick, and were done in a day. I also asked for the codes out of the computer(for peace of mind) and they did it before I even left. Great service and attitude. Only place I will take my car from now on for service.

5 stars Verified customer

Great service by quality technicians at a reasonable price.