1. The missed appointment fee is severe; there is an $80 fee if you cannot reschedule within 48 hrs. I'm never late for anything, but this makes me too nervous to book an appointment in case a real emergency arises.
2. I strongly disagree with Dr. Levi's alarmist, reprimanding, insensitive approach to healthcare. This attitude was a far different experience than I have had at any dentist or health care provider. I don't have enough information after a single appointment to assess her ability as a dentist, which is probably fine, but I would rather work with someone I view as an ally for my health.
3. The staff and hygienist are well organized and did a great job.