97.8% would refer friends and family to us

4 stars Customer since 2008

Always have a good experience! Everyone is super friendly. Have been going there for a very long time. I went as kid now my kids go!.

5 stars Customer since 2008

I've been seeing Dr. Herb since I was 23 and I wouldn't go anywhere else. The staff is always helpful and helps me pick out the perfect frame.

1 stars Verified customer

Listen. This is the most disorganized doctors office ever. This is my last year going to Rochester Eye which is a shame because I love Dr Clark but the office staff is utterly useless. Never in my life have I had to pay over and over again for a contact lens exam none and done. The prescription would be written and that would be that just a regular exam every year. They constantly pull authorization on both insurances every time for contacts and glasses. It's a waste of my time and no one in that office knows what they're doing. God help anyone who goes there.

5 stars Customer since 2008

My husband and I are always so happy with our appointments! All the staff are so helpful and Dr. Ken Clark is the best! It's worth the two hour trip to get there!

5 stars Customer since 2017

I thought Dr ken was very thorough and explained everything! The technicians were very nice too!

5 stars Verified customer

I had Dr. Presley Dickson yesterday. I have also been seen by both Dr. Clarks. I was very very impressed by her both with her diagnostic abilities as well as her collaborative nature and "bedside manner". While Dr. Clark and Dr. Clark are both wonderful, I will continue with Dr. Presley D. Wonderful addition to your practice! The staff remain friendly, competent, helpful, and knowledgeable. The certified opth. assistants certainly know their stuff too. Five stars for everyone I had contact with yesterday!

5 stars Customer since 2017

Best experience ever!!! The eye examination was thorough with a clear explanation of the health of my eyes. The frame selection was ample and easy. The entire staff was friendly and helpful.

5 stars Customer since 2014

These folks are really great! Friendly and helpful.

4 stars Verified customer

Lot of waiting time in between different tests. Staff and doctor very nice and professional.

5 stars Customer since 2008

Very pleasant and well informed staff. I trust my eye care health with them.