It was Friday and very busy in the office. I was seen right away and treated very well. I appreciated the wonderful happy woman whom i had testing with and as always DR. Ken is professional and easy to communcate with. I had a quick and easy check out process, but i forgot to make a follow up, which i will do soon. I have received a call from themto ask me to set up the appointment. I ordered contacts with Terry and I was very happy with the experience. Thank You Rochester Eye Care!