98.7% would refer friends and family to us

5 stars Verified customer

Staff was very helpful, kind, and quick.

5 stars Verified customer

Excellent complete experience all areas ( examine team thru ordering new glasses ) - - - Thanks

5 stars Verified customer

I have been a patient at Rochester Family Eye Clinic for years and have always enjoyed the warm friendly and professional experience that they offer.

5 stars Verified customer

Everyone who worked with me was more than helpful. I was very impressed with Dr So and her thorough exam. She patiently answered my questions and took seriously my concerns about my eyes possibly having been affected by chemotherapy. Jim and Brenda were a huge help in explaining my insurance and in selecting frames that fit in my budget.

5 stars Verified customer

I am very pleased with Rochester Family Eye Clinic. Every staff person I came in contact with was courteous, friendly and professional. The receptionist found insurance benefits that I didn't know I had, saving me over $300. The exam seemed thorough and the doctor answered my questions thoroughly, in an understandable way. The woman who helped me choose frames was wonderful! I told her that I had little confidence in my ability to pick out frames that look good on me. In the past at other clinics, I have been directed to just wander around the racks and racks of frames and try them on until I found something I liked. Usually after trying on a few dozen pair, all styles start to look the same and I can't tell if they look good on my face or not. At Rochester Family Eye Clinic, the woman said she would help me. She zipped around the show room and the back room and returned with around a dozen frames. They all looked good on me and she provided feedback that made the final decision much easier. I don't think I have ever left an eye appointment feeling so pleased and satisfied.

5 stars Verified customer

This was my first time here and I was please

5 stars Verified customer

I needed to renew my restricted driver's license and called the Eye clinic after Mayo Clinic didn't have any appointments available until the middle of January. I had been a patient of Dr. Johnson for years until he told me he couldn't help my vision problems any more and referred my to Dr. Erie at the Mayo Clinic. I still purchase my eye glasses at the Family Eye Clinic so I thought I might try there and was told they didn't have any appointments until after my birthday and that would be too late. The receptionist told me she would talk to Dr. Baldus and see what he could do to help. I was able to see the Doctor, get the vision report signed and get my license renewed due to the kindness of the staff and the proffesionals there. Beyond their regular duties, I am so grateful.. THANK YOU

5 stars Verified customer

I had an appointment for my 3 year old and they did a great job with him!

5 stars Verified customer

Got in quickly, friendly tech person and Doctor!

5 stars Verified customer

Always a pleasant experience, with very educated staff and Doctors. Highly recommended by this mother of 3.