I am very pleased with Rochester Family Eye Clinic. Every staff person I came in contact with was courteous, friendly and professional. The receptionist found insurance benefits that I didn't know I had, saving me over $300. The exam seemed thorough and the doctor answered my questions thoroughly, in an understandable way. The woman who helped me choose frames was wonderful! I told her that I had little confidence in my ability to pick out frames that look good on me. In the past at other clinics, I have been directed to just wander around the racks and racks of frames and try them on until I found something I liked. Usually after trying on a few dozen pair, all styles start to look the same and I can't tell if they look good on my face or not. At Rochester Family Eye Clinic, the woman said she would help me. She zipped around the show room and the back room and returned with around a dozen frames. They all looked good on me and she provided feedback that made the final decision much easier. I don't think I have ever left an eye appointment feeling so pleased and satisfied.