Reviews

Rochester Family Eye Clinic

5 stars Verified customer

Professional, knowledgeable, and friendly clinic

Support staff are the best in the area

5 stars Verified customer

The people at Rochester Family Eye Clinic are pretty awesome. They treated me with respect. My appointment started on time and went smoothly. The optometrist answered all my questions and was very personable. I especially liked the lady in the optical department. She had very positive energy. I cannot wait to get my new specs.

5 stars Verified customer

No waiting. Staff were polite and answered all my questions. Thorough exam. No pressure to buy new glasses. I trust them with my eye care!

5 stars Verified customer

Friendly professional staff. Very helpful with selecting glasses and Dr Downs was amazing!

5 stars Verified customer

As always, the staff is friendly and professional. Another great exam with Dr Downs. I wish the Rochester Family Eye Clinic was an in-network provider to IBM Blue View Vision Plan!

5 stars Verified customer

On a Saturday morning I woke up with a very sore, scratchy eye but I didn't have an appointment. They fit me in as soon as possible and I really appreciated it so I didn't have to worry and suffer through the weekend. Great customer service!

5 stars Verified customer

Everyone is always very welcoming and make me feel important--from the initial reception greeting to the gentleman who adjusted my glasses for me, and of course, Dr. downs who is always so nice to visit with, and very informative.

Thnaks everyone!

Sharon Love

1 stars Verified customer

It was a very good experience. My exam was very thorough and the doctor's explanations were easy to understand. I am very happy with Rochester Family Eye Clinic.

5 stars Verified customer

This is the practice everybody should go to.

5 stars Verified customer

Consistently excellent care; from the front desk, through the quality of the exam process with techs and doctors willing to explain a diagnosis and answer questions, through highly knowledgeable lens and frame selection help that is very personalized. I have been going there for many years and have never been disappointed, and there are very few places I can say that about.