4 stars Anonymous Verified customer
Friendly, professional people
5 stars Kenneth W Verified customer
I have been coming to Rochester Family Eye for a while now. The customer service has always been top notch from start to finish. From making an appt, getting eye exam done to selecting glasses or sunglasses.
I would like to take a moment to recognize the amazing customer service I received this time from Amy.
From being greeted, to listening to what style of glasses I was thinging about, she was right there with a smile and nailed the choices. During both visits with her, while picking out frames, she had a smile on her face, great customer service demeanor and just nailed it. As someone is involved in customer service type industry, this type of customer experience is so valuable to the business.
I will continue to recommend Rochester Family eye to employees, friends and family.
Thank you all for your wonderful business!
Ken Wohlford
5 stars Jeanne L Verified customer
When I come in for my appointment I am greeted and asked what can they do for me. My wait times are short. Technicians are knowledgeable and ready to do the tests.
5 stars Anonymous Verified customer
Excellent care. Excellent Dr.
5 stars Anonymous Verified customer
Helpful, friendly and professional
5 stars Cara F Verified customer
Excellent service
5 stars Cheryl D Verified customer
The staff are very friendly. I felt that my concerns were heard & understood. They also took the time needed to ensure my satisfaction in a very calm & professional environment. I'm so glad that they are my optical wear family!
5 stars Penny D Verified customer
Kelly was very helpful and when I needed clarification on something she was very patient .
5 stars Patti L Verified customer
Alway friendly and helpful customer service.
5 stars Victoria B Verified customer
I experienced amazing personalized care. Your staff showed the greatest attention to detail at every step of my eye care journey. Rochester Family Eye Clinic is an important part of our Rochester community.
Thank you for all you do for us!