Ordered progressive bifocals - reading / computer combination, to replace a similar pair of glasses from a couple of years ago, which had worked fairly well, but were getting kind of scratched up. (previous pair came from another doctor). Really liked Doctor Scheer - personable, professional. Seemed pretty good. When assistant worked with me to select glasses, nothing was said about a problem with the type of glasses I wanted, but when they came in I noticed the "computer" part wasn't working very well. I was told "you can't really go that much of a difference in one pair (the previous pair certainly had!) and that I should simply move my computer monitor closer. I will keep these glasses and make them work, but probably won't be going back. There were also several different problems with billing my insurance, resulting in 2 different credits that had to be given to me. Only get one star because the survey won't let me give them "0" stars.
Mr. Butler, Please accept our sincere apologies for the inconvenience you may have experienced in your glasses order. We will get in touch with you soon to discuss this matter. We deeply value your relationship with Rockaway Beach Optometry and committed to provide the highest level of service to our patients...Sincerely, Lyn..Office Manager