What others had to say

1 stars Customer since 2021

I had a scheduled appointment for months and came in for my appointment Monday July 18 at 08:45. As soon as we came through the door the front receptionist failed to introduce herself proceeded to treat us rudely and condescending. I carry both vision and medical for my family. The reminder requested I bring insurance cards, I failed to bring my medical card, but had my vision card, my wife had both. I was told by the rude lady in front that I will endure charges because I don't have my medical card. When I asked if she could use my wife's card since that is the same plan and group # and was informed no, "that is why we tell you to bring your cards".. as though I am being punished. I work in Health Care and her behavior was so off the charts I could not condone it by giving RMEC my business any longer, I cancelled my appointment and walked out never to return. My wife completed her visit because of her glaucoma. She informed the eye doctor who seemed indifferent, thus losing another patient to bad service. If you don't like being treated like crap, find another vision center because they don't care about you here from the front desk to the back desk. No one introduces themselves, explains procedures or tests or seems to care about customer satisfaction.

4 stars Customer since 2019

Love this place

Rocky Mountain Eye Center - Alamosa replied:

And we love your review! Thank you!

5 stars Customer since 2019

My doctor and the staff are very friendly

Rocky Mountain Eye Center - Alamosa replied:

Thank you! We are happy to have taken care of your eye health!

5 stars Customer since 2019

Very kind and caring. Love the staff answered all my questions to my liking.

Thanks, Michael Gingrich

Rocky Mountain Eye Center - Alamosa replied:

You are certainly welcome. We are happy to be of service.

5 stars Customer since 2005

I appreciated the quick response to a possible medical issue I was having. I was pleased with the helpful information and reassurance I received. Thanks for taking my concerns seriously.

Rocky Mountain Eye Center - Alamosa replied:

Absolutely! Your concerns are our concerns. Glad we were able to help.

5 stars Customer since 2006

Everyone is professional and helpful!

Rocky Mountain Eye Center - Alamosa replied:

Thank you Trina for sharing your experience!

4 stars Customer since 2012

I have been going to Rocky Mountain Eye Center for several years and am pleased with their care.

Rocky Mountain Eye Center - Alamosa replied:

Melissa we are glad you are such a loyal patient. Thank you for the review.

5 stars Customer since 2013

Dr Tibbits & his staff were so knowledgeable, caring & kind.

Rocky Mountain Eye Center - Alamosa replied:

Wonderful! So happy to hear of your positive experience. Have a nice day!

5 stars Verified customer

Timely and friendly.

Rocky Mountain Eye Center - Alamosa replied:

Thank you for your business!

5 stars Customer since 2008

Great professional knowledge.

Rocky Mountain Eye Center - Alamosa replied:

Thank you! We appreciate you!