3 stars Anonymous Verified customer
The Doctor was nice during eye check up but ,When I ordered new frames and glasses.the girl who ordered them did not help at all with questions it was like I was on my own.then she got orders wrong when glasses came in.I have been in many times to get glasses tightened around ears due to she probably measured wrong .glasses way to big around ears and they keep slipping off.I paided $900.00 for them..I expected better.
Thank you so much for reaching out. RMEC prides itself on great customer care and we are sorry if you feel like you received less than our best. Please reach out to customerservice@rmecpc.com so that we may address your concerns properly. Thank you again for sharing.
5 stars Diane D Customer since 2021
After having lazar surgery on one of my eyes I had to get new glasses. I got them from the Sandlewood location. When I got them I couldn't use them, they needed to be adjusted. I was told it would take some time to get used to them. Well after a month of trying, I took the glasses to the Pueblo West center. They were very friendly and considerate of my problem. They checked the glasses and said the prescription and line of sight had to be adjusted. After the exam they showed me how I would be seeing with all the adjustments. I can't wait to get my new glasses. Thank you Rocky Mountain Eye Center of Pueblo West!
Diane, we are very thankful for your review. We appreciate serving you.
5 stars Carol M Customer since 2011
The experience was great. The young lady who helped me was very good. She was professional and pleasant. I thank her for the help she provided me.
We are happy that you enjoyed your experience. Thank you for the review!
5 stars Darla L Customer since 2007
Everyone was very nice and Dr Kim gave me several options to help me decide what is best for my vision.
Personal choice matters. Thank you for recognizing our doctor's effort to care for you!
5 stars Diana L Customer since 2006
Pleasant, wait time ok, answered questions fully, explained process n results, showed concern for any problems that would arise, encouraged one to call if any problems.
Thank you for the solid feedback! You are appreciated!
5 stars Sonya H Customer since 2014
I love the new place near Pueblo West. The staff has been so friendly and helpful.
Thank you Sonya! We are glad to offer more places to serve you.
5 stars Pamela W Customer since 2015
Polite staff, explained everything, friendly and professional
Thank you Pam! We appreciate you!
4 stars Stephen W Customer since 2015
Everyone was courteous and competent
Glad to know. Thank you for the positive review!
5 stars Julian Y Customer since 2007
Great service! Really happy with my visit and everyone involved with my eye examination.
So glad to hear! Thank you for being a patient!
5 stars Raymond G Customer since 2017
Everyone was very professional and kind.
Thank you Raymond. We appreciate your review!