Now that my company is 8 months removed from using RM, I am almost to the bottom of the wreck that they left my company and records. My new accountants have gone back to 2017 and 2017 and found numerous credits that RM missed while doing our taxes. Possibly the only thing worse that the service and actual work done by RM was the condition our payroll was left in by RM sister company epayroll. They messed up our payroll so badly we still haven't dug our way out. I own several companies and epayroll would occasionally pay someone from one of my companies the pay that was supposed to go to one of my other companies. Both RM and epayroll were horrible decisions for us and set us back years on our accounting.