100.0% would refer friends and family to us

5 stars Customer since 2023

After getting quotes from several HVAC companies, we decided to use Roper's Heating and Air Conditioning. Their customer service was outstanding. They arrived quickly following our request for a quote(they came out during an atmospheric river snow storm). Jamie, was happy to answer any and all of our questions before making a decision. The quote, although not the least expensive, was clear and thorough. We ultimately chose Roper's because they had the best Google reviews, customer satisfaction policy, labor guarantee, money back guarantee, included permit fees and most add-ons for the money. On the day of installation, they arrived on-time, asked permission before making changes to my attic access door and were respectful, courteous and professional. Following the installation, the technicians offered to show us how to use the new Ecobee thermostat. Before leaving, they cleaned up our house, driveway and yard. Overall an excellent experience!

5 stars Customer since 2015

After trying another heating & a/c company it was an exceptional experience.

They expedited the heater installation. Everything went smooth and they are

extremely efficient.

5 stars Customer since 2022

Our heater went out mid February. Jamie knew that we were freezing and did everything she could to expedite the installation of our new unit. They loaned us space heaters!. They are very nice people to work with.

5 stars Customer since 2023

Excellent service and a job well done.

5 stars Customer since 2014

The tech knew what needed to be done. My furnace is working great. Thank you.

5 stars Customer since 2021

He had a clean appearance. He had a smile on his face. He was knowledgeable. He took his time and made sure that everything was working right.

5 stars Customer since 2018

Service was quick and efficient at a reasonable cost.

5 stars Customer since 2013

The technician Chris was professional, informative and efficient.

5 stars Customer since 2021

I have been a satisfied Roper's customer for a few years and the repairs have always been completed in a timely and professional way. Roper's have exceeded my expectations and the travel time to Reno is worth the time to get outstanding service.

5 stars Customer since 2021

Very knowledgeable and friendly.

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