Rich analyses my car problems and gives me options..it is never a matter that our only option is replace it; that will be $1,000. I guess the best way to describe Rich is like having your Dad fix your car. "Budget for this, you have 3 months before this has to be replaced". If he can fix it for cheaper he will, and he's always honest. When we were looking for a new car I called RIch to get his opinion on the cars we were interested in and if he could service them. I would never trust anyone else with our cars, the safety of my 8 yr old is more important. He gives me peace of mind.