We were referred by a friend to Dr. La Bounty. When we called his office number it was forwarded to Rose City. We were informed that Dr. La Bounty had retired and that they were now seeing his patients and or taking his calls. We were calling to set-up an appointment to have our pit-bull's ears clipped who was 5 months old in April. We were told by the Rose City receptionist that their schedule was full and she did not yet have the schedule for May and not to worry, pit-bulls could have their ears clipped within the first year. She then took our information and told us she would call us in May and let us know what the schedule was so that we could make our appointment. May came and went and we did not hear back, but we were not concerned because the receptionist said we could do it within the first year. We called again in June, now our pit is 7 months old, and scheduled an appointment for July and paid a $100 deposit. At our appointment on July 3rd we were informed by the vet that our dog was not a good candidate because she was more than 7 months old and that her soft cartilage had already started to form. So, our pit did not get her ears clipped and we were only returned $50 out of our $100 deposit. Our experience with this office obviously was not a good one. Unfortunately, we can't turn back time so make sure you do your research and double check the information given if it is anyone OTHER THAN THE VET!