100.0% would refer friends and family to us

5 stars Customer since 2021

For the first time in my recollection I was seen promptly. The staff were friendly, courteous, knowledgeable and efficient.

5 stars Customer since 2021

No other comments

5 stars Customer since 2021

Everyone is so very welcoming and pleasant to interact with at Ross Eye Institute and this experience is what I have experienced at both the Northtowns and Orchard Park offices.. My Eye Specialist Dr. Everett has my greatest appreciation for taking care of me and my sight. I cannot imagine a better scenario.

5 stars Verified customer

Happy with visit and staff

1 stars Verified customer

Dr. McGraw is wonderful but the office itself does not book correctly. I waited an hour in the waiting room & when I went up to the receptionist to ask her how much longer it would be, she looked at her computer & stated that it said I was already in a room. I replied well I’m standing in front of you so that’s incorrect. At that point she should have checked to see what was going on but instead she just said that I would be called shortly. I waited another 10 minutes & had to ask her to please check for me. The wait time is unacceptable when you are taking appointments. This is not the fist time I have waited so long. They are overbooked.

5 stars Verified customer

Everyone was professional and thorough.

5 stars Customer since 2021

very efficient

5 stars Customer since 2021

Staff and Dr. are very nice and friendly, it’s clean and good parking space.

5 stars Verified customer

I've been there twice now and both times I have had a pleasant experience with staff and my eye doctor. Doctor Singh was very thoural. Waiting times were approximately 10-15 mins.. I highly reccomend the Ross Eye Institute for your vision needs.

5 stars Customer since 2021

Very compassionate and professional....enjoyed my visit.

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