99.5% would refer friends and family to us

5 stars Customer since 2009

Always dependable for great, honest service at fair price

5 stars Customer since 2014

Mixed review. The service was, and has always been very good. The people are nice, BUT, the only reason I went to Rothe's yesterday was because I received a text in the morning saying they want my business, that they sent two letters recently (coupons) and have not heard from me.

I was supposed to go to Mad Hatter, but Rothe's is closer so I went to Rothe's with letter (coupons) in hand. I gave it to Dennis when I dropped off the pickup. When I returned, Dennis gave me the bill with coupon as $9.99. Great price. Did not expect it. Then when he tried to ring it up, it did not accept it. In the letter it said use by July 29. OK, still was cheap, $39.99, but $30 is $30.

My argument is why send me a text on August 14 about coupons that expired on July 29 ? Note: the expiration date was not on the coupon, but rather in the body of the letter. There was no expiration date on the actual coupon.

Rothe's Auto Repair replied:

Hi John, after reading your review I checked with the marketing department. History shows that on four prior occasions discount offers were sent you with the last being on or around June 30. The letter you refer to is the actual coupon with two special offers on it and the expiration date is clearly written in bold lettering. The text you received refers to the fact that we hadn't seen you in a while asking if there was anything we could do for you and wishing you well. Nowhere does it mention a specific discount or coupon. I hope this helps clarify any confusion you may have. Keep an eye on your mail as we periodically send specials out to our good customers like yourself. We appreciate your patronage and it's always a pleasure to serve you. Thanks Nick and staff.

5 stars Customer since 2012

I highly recommend Rothe's Auto Repair, they work with my budget, treat me like family and they most important they make sure my cars are in excellent condition and safe! I trust my auto repairs to Rothe's, they're Terrific!

5 stars Customer since 2008

Rothe's is the only place that I take my van to have serviced. Nick and his team are GREAT! My thanks to you Nick and your team!!!!!

5 stars Customer since 2017

Always quick, good and professional service.

Dennis always provides SUPERB, Customer Service.

5 stars Customer since 2008

Great service as always.

Had a problem with my starter motor and being a one car family we didn't want to be without it for long. No problem with Rothes, they fit me in straight away and fixed it. Thanks to Nick, Dennis and all the guys.

Alan

5 stars Customer since 2016

The service was provided in an extremely timely manner. I was keep informed of the services being provided step by step. There was a chance that I would not be able to get to my car before they closed for the day, so they made arrangements with me so that I would be able to pick it up after hours.

5 stars Customer since 2017

the best ever!

5 stars Customer since 2015

Always great service and the job done right. Staff is friendly, and lets customers know when car is ready. Never had to go.back for repairs that had to be corrected

5 stars Customer since 2007

I wanted to have something done to my car yesterday afternoon, about two hours before they were scheduled to close, and they took me right away, even though they seemed to be very busy. This is the only place I take my car for servicing. Rothe's was recommended to me ten years ago, and I have recommended it to many other people.