99.0% would refer friends and family to us

5 stars Verified customer

Our experience was good. Everything was clean and organized. We were able to book an appointment the sane day that we called.

5 stars Customer since 1997

The examination was professionally presented in an understandable, couteous way.

5 stars Verified customer

Professional, knowledgeable staff, courteous and helpful, supportive, clean pleasant and calm atmosphere, A+++++ excellent customer service.

5 stars Customer since 2018

I was recommended Royal York Animal Hospital by a freind. My partner and I along with our cat Diamond felt very welcomed. The staff were very warm and friendly and very professional!

1 stars Customer since 2008

Our dogs adore Dr. John and always race into the clinic to see him. They receive excellent care and we get sensible, practical advice

5 stars Verified customer

Great staff! First visit and will highly recommend RYAH. Very thorough and Dr. Jones and Maureen explained everything in great detail. Max was calm and comfortable throughout visit which speaks volumes.

5 stars Customer since 2004

I love coming to RYAH - loyal, long tenured and experienced staff who are friendly, welcoming and professional.

I usually get Dr. Allen who is wonderful however I have experienced all of the Dr's there over the years and I am happy and comfortable for any of them to care for my pet. Its not the cheapest vet in the west end, but it is the best vet in the west end and when dealing with health and aging issues - I want the best, not the cheapest.

5 stars Customer since 2005

We had an annual check up for one of our cats with Dr Allen. He is always a joy to see, our pets love him, and very helpful with everything.

1 stars Verified customer

We have been taking all our dogs and cats to RYAH for over 20-years but yesterdays visit was most disappointing.

The Vet was over a half hour late in seeing us and even then was interrupted twice by other staff. Our little dog gets most anxious about seeing a Vet and to be there this long added to his distress. However, these things can happen and we will continue to use RYAH in the future.

5 stars Verified customer


Always a pleasure to bring my cat in to see Dr Allan and the Royal York Team

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