97.9% would refer friends and family to us

5 stars Customer since 2017

First time customer for VW repairs. Work done correctly in a timely manner even though I didn't have an appointment. We will be back for special repairs that would normally take a dealership, like changing the headlights on this vehicle. Requires special tool to release headlamp assembly. Really satsfied with work, will be back.

4 stars Customer since 2012

I sent a feedback message last week with a low satisfaction rating for work done, which I was charged for, when I had to return my car for a noise issue.

Today I was contacted by Roy's and reimbursed for charges which I felt were incorrect. It is good to know that Roy's does look at the comments and does consider customer satisfaction as important.

I do appreciate their follow up!

5 stars Customer since 2010

As always excellent work and service!

5 stars Customer since 2013

Upfront and honest. Repair took a little longer. Part shipped to wrong place. Got me rental car for two days. Took care of the rental. I always get good service at Roy's.

1 stars Customer since 2012

I had to return my car for a new noise, what turned out to be a broken transmission bracket. I then had to pay for the bracket, it was only $49, but I shouldn't have been ask to pay anything.

5 stars Customer since 2010

awsome

5 stars Customer since 2011

Good professional analysis and repair work. Highly recommended.

5 stars Customer since 2017

I purchased a 1967 Mustang in the fall of 2016, which was in drastic need of some major front end work, and visited Roy's Autoworks for the 1st time. I have since been back for additional non related misc work and once again, Ryan and his "Classic" team, came through. My car is ready and waiting for Dream Cruise and I will not hesitate to go to Roy's again and highly recommend it to others. Great prices, service, friendly and knowledgeable staff. Thank you

5 stars Customer since 2017

Great job. Great price!

5 stars Customer since 2011

Always great service

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