27712 Torija
Mission Viejo, CA 92691

(949) 589-9399

Mon - Fri: 8:00AM - 5:00PM

Sat - Sun: Closed

100.0% would refer friends and family to us

5 stars Verified customer

RSM Plumbing did a quality job at a competitive price and unlike many contractors, left each jobsite clean and clear of any debris.

4 stars Customer since 2014

I think RSM plumbing did a nice job on a pipe issue that I had outside. They came out during the time that they said they would be there and the job was completed quickly.

5 stars Verified customer

As usual Gilbert took the bull by the horns and did an excellent, timely and clean job. Thanks for your help.

2 stars Customer since 2009

Very interesting. After writing my review this morning, I received the mail at 2:30 p.m.; In the mail was a check for $100 as 'promised' by Don. That still does not take away from the very poor service provided by Keith. If you use RSM, I would suggest that you ask for Matt to handle your problem. I will probably call them again as a plumbing need arises since Matt (and Jose, when he was there) are very professional. John Pappas

1 stars Customer since 2009

Very, very poor service by Keith. He completely missed the cause of the water leak. Then, after Matt easily determined what it was it was easily fixed. I called Don who said that he wanted to refund $300 for Keith's goof - a completely stupid statement. I then told Don that I would appreciate a refund of $100 which he said he would pay. He has not. I told Don that since Matt had diagnosed the problem, I would like to allot $45 of the $145 that Keith charged to Matt's efforts. Don was rude. He is not a man of his word. We have used RSM Plumbing several times when Jose came out. Always very satisfied. Not any more. Maybe if Don and Keith opened a new shop and left Matt and Jose your shop would again be great. I really doubt if you will 'publish' my review. I also told Don that if he did not want to provide 'free' diagnosis (by Matt, which I agreed to pay for thru the reduction of full refund for Keith's goof), he should have a minimum / diagnose charge. He poo - poo'd that. I really doubt that you will publish my comments which are exactly accurate. John Pappas