New clients must call in to set up an account before requesting or making an appointment. We do not see appointments between 12:00pm - 2:00pm. All boarding and grooming appointments must have updated Rabies, Bordetella & Distemper/Parvo on file. All nail trim appointments must have an account with updated Rabies on file. Grooms and baths are not scheduled by time, only that they must be dropped off between 8:00 - 9:30am and will be notified when ready for pick up.