90.4% would refer friends and family to us

5 stars Customer since 2016

Stylist was great listened to how I wanted my hair cut and also the color was perfect

4 stars Customer since 2012

Jessica dod an excellent color touch-up on my roots. My only issue is with the rinsing off of the color mix from my hair. She is not the first to leave a sticky residue in the hair above my nape and behind the ears. It dries on the hair on the back of my head to a dull gummy texture so that when I return home I have to rewash my hair because the back is flat and stiff. Because this has happened before I assume it's due to the uncomfortable sharp edge of the washbowl that interferes with thorough rinsing.

5 stars Customer since 2008

I thought my experience at Paul Mitchell was excellent. Lacey did a great job on my hair. I felt she was slower than expected, however,

but I thought she'd be done by 3:00 pm, but instead, I was done at 4:00 pm. Next time I go, I'll just have to allow for 3 hours.

5 stars Verified customer

It was a very good experience and I would recommend Paul Mitchell to anyone.

Paul Mitchell The School Sacramento replied:

We are so happy to hear that! Thank you for your referrals and your business, we appreciate it!

5 stars Customer since 2017

Great job!

Paul Mitchell The School Sacramento replied:

Thank you for your business! We appreciate it!

3 stars Customer since 2012

The teacher never double checked my haircut

Paul Mitchell The School Sacramento replied:

Thank you for your feedback, we will let our education leader know for coaching purposes! We appreciate your business!

5 stars Customer since 2017

GREAT PEOPLE GREAT SERVICE

Paul Mitchell The School Sacramento replied:

Thank you! We appreciate your business!

5 stars Customer since 2008

I wanted something different. I am an 80 year old redhead thanks to a Paul Mitchel. I told Christina#2965 that I was going to a special event and wanted to add maybe "weird" highlights. She did a wonderful job of adding purple, blur, red and yellow. I look like a rock star. Christina did a wonderful job

Paul Mitchell The School Sacramento replied:

We are so happy to hear that you enjoyed your experience with Christina, we will let her know! We appreciate your business, thank you!

3 stars Customer since 2016

Stylist left hair color on my head for 35 minutes, left room, and never checked on me during that period of time. Very risky behavior. Stylist ak

Leo needs to learn how to engage customer in conversation if she plans to build clientele for future.

Paul Mitchell The School Sacramento replied:

Thank you for your feedback, we appreciate it and will pass this on to our education leader for coaching! We appreciate your business, thank you!

5 stars Verified customer

I got a facial during my visit. The girl who did my facial was attentive, asked for my feedback, and explained each step of the facial. It was a very pleasant experience.

Paul Mitchell The School Sacramento replied:

We are so happy to hear you enjoyed your experience with our Future Professional! Thank you for your business! We appreciate it!