When I called and made a consultation, I asked if they would have an availability today they said yes over the phone. Waited over an hour for my appointment drove there just to be told they don’t have an available opening until at least a week. What was the point of me even coming in? Same day,
I walked into Susie Hero Salon and got it done immediately, without an appointment or anything.
Your front desk worker needs to communicate with Stylest better.
We are sorry to hear about the miscommunication with the receptionist. We understand you wanted to have your hair done for the weekend. Unfortunately, the stylist did not have enough time to do you hair that day. Again, we are very sorry and we addressed the miscommunication.