I had a problem with the notification system that was sent to my cell phone. I was sent a calendar event for 12p, but found out my appointment was at 2p from the time I got there until the time I left, I had been there for 2 hours. I was only there for my first exam. The staff apologized which made it a little more tolerable.
The dental tech was very nice as well as the doctor. I bout the VIP package, which I think will save me $$$