I went to get my beard color and first met with a colorist for a consultation. We discussed matching the copper in my beard and just covering the gray. I went in a couple weeks later and had amazing results... AMAZING! I got so many compliments.
But the next month I went, she applied a different color and it was waaaay too red. To her credit, the stylist promptly scheduled me for the next week and applied a color to neutralize the red. Again, it wasn't what I wanted, but at least I could live with it.
So I went in for my appointment this month and again it's the wrong color. She put on the same neutralizing color darkening my beard. I had such a good experience the first time I went, but it's been lack luster since.