Stylist was double-booked with another client. Left foils on my hair too long while cutting other person's hair. For the second time, did not apply color as asked, turned entire top layer of back of head blonde - it was supposed to be balayage. Looks amateur especially when put hair up. I tip very, very well, really confused by the repeated poor service. Is my business not desired? Seems like it. I will try switching stylists, but any more of this nonsense & I'm going elsewhere. Tell the stylists to follow client direction. Get it right. I don't have time to waste on getting something redone that should have been well done the first time. Pay attention, you're messing with people's hair!