I trust no one else with my hair. I have long thick black , coarse, and wavy Asian hair. Every other hair stylist I've gone to in the past have failed miserably to cut and/ or color my hair. Francesca has worked diligently to safely lighten my hair, something I never thought would ever happen. And my hair cuts are always the best, I constantly get compliments for weeks after !!! I would highly recommend Francesca and the salon to anyone!