Great vibe and very friendly staff. Katie is a multi-sensory, multi-tasker. She runs the shop with empathy and compassion for her customers and staff, yet also a firm hand on decision-making. She's a true professional, and her assistants are amazing. Only 4 stars today, because the brow bar was confusing and it was my first service at the salon. The threader was very kind, but I was not familiar with threading and what to expect. Some initial Q&A would have helped set the stage. Overall, the environment and the knowledge is very interesting and I stayed entertained and happy with my results.