I really liked how Mackenzie did my hair. I did a big change during my visit and I trust Mackenzie with my hair. Unfortunately, I was upset by the fact that she did extra things on my hair that I didn't ask for nor was told that they would cost extra. So when my total bill was over $200, I was really shocked. It would have been nice if I had been asked if I wanted those services rather than doing them and then having no choice but to pay for them.