I was very nervous about changing stylists , as I had been with my previous hairdresser for many years. I could quickly tell I was in very good hands with Esmeralda! She is a sweet , friendly lady who truly loves what she does! I was thrilled with her suggestions and my brand new hair style and color. She took the time to fully understand what I was looking for, as well as take the time at the end to teach me how to style my hair so I could achieve the look I wanted. She was very informative and educated in technique and the product line.