I was a first time client for anti-aging hydra facial. I booked an hour service. I entered the room at 2:45 and service was over at 3:30. That included the time it took for me to undress and get into the bed. I expected the aesthetician to include my throat in the hydrafacial, as I had experienced elsewhere, but she did not. Afterwards, there is not "landing spot" which would be a place to relax before entering the hustle and bustle of the salon. I feel you should always be offered some tea or ice water. I am usually told not to cleanse my face afterwards but just go to bed with what was put on my skin during the facial. That it would be beneficial as I slept, but was not told that. Overall, a good experience, but not as good as Milagro.