My stylist (Lauren R) recently moved to this salon and I'm so very glad she did. From the moment I came in for my 9 am hairstyling appointment, every CoCo Bond staff person was friendly, happy & welcoming. (First pleasant observation: no early morning whining nor grumbles here ... a definite plus.) I was greeted with a smile, asked if I wanted a beverage, and told that Lauren would be right with me. The atmosphere of CoCo Bond is perfect: it is airy, light, upbeat, fun and cheery ... and perhaps most importantly, the overwhelming feeling I got was this: here is a place of professionals who work together as a team - almost as a family - with their ultimate goal being fantastic customer service. (Second observation: no snootiness nor clique-ish staff here ... another plus.) I simply cannot wait to return: I may actually book a massage or mani/pedi before my next hairstyling appointment. Lauren, of course, is The Best: it's why I followed her to CoCo Bond. I'm thrilled I did.