My appointment was at 9 am for single processing color,along with a cut and blow dry. I finally left at 11:30 am. I really don't think it needs to take this long to do this,but the problem is, that we have to wait for the other bookings that are done in between. I think that somehow the booking for the hairdresser should consider the amount of time, that is really needed for each persons request,which for me,i think one and a half hours should probably do it. In addition, this seems to happen all the time.
We do apologize if you were waiting for a stylist. Normally, a single process, toner and haircut would be a 2.5 hour appointment, including your processing time. We try our best to book all appointments accordingly and in the best interest of our clients. Please feel free to reach out to us at (718) 491-3000, so we may better accommodate you in booking a future appointment. Thank you.