Salon Ilo
Salon
1637 Wisconsin Ave, NW
Washington,
DC
20007
(202) 342-0350
Mon: Closed
Tue - Wed: 8:00AM - 6:00PM
Thu: 8:00AM - 7:00PM
Fri: 8:00AM - 6:00PM
Sat: 7:00AM - 5:00PM
Sun: Closed
About
Welcome to Salon ILO--Where Washington goes to get gorgeous! Nestled among Georgetown's most sophisticated shops, boutiques, and cafes, Salon ILO has anchored this historic destination for 30 years.
Pressed for time?
Let us know if you are pressed for time. We offer multi-service attention, where we customize and combine simultaneous services for our busy clients. We can deliver several services at once so you can make the most of your busy schedule.
Services
- Balayage
- Blow dry - styling
- Body Waxing
- Braids
- Brazilian Bikini Waxing
- Brazilian Blowout
- Bridal Styling Services
- Color Correction
- Eye Brow Design
- Eyebrow Tinting
- Eyebrow Waxing
- Eyelash Services
- Eyelash Tinting
- Facial Waxing
- Hair Color
- Hair Enhancement
- Hair Extensions
- Hair Treatment
- Haircut - Men's Cut
- Haircut - Women's Cut
- Highlights
- Keratin Straightening Treatment
- Makeup
- Men's Services
- Nails - Manicures
- Nails - Pedicures
- Reflexology
- Styling - Styles
- Styling - Updos
- Waxing
Languages
- English
- Arabic
- French
- Hindi
- Korean
- Spanish
- Turkish
Payments
- American Express
- Cash
- Check
- Debit
- Diner's Club
- Discover
- Mastercard
- Traveler's Check
- Visa
Staff
Gary Walker
Certifications & Memberships
3 stars Anonymous Featured review
First- I give Adam 5 stars because he is a great stylist and was super professional. This was my first time visiting Salon Ilo. He spent time before the hair cut asking me what I wanted, we looked at my Pinterest vision image and looked at my cut and assessed the layers. I have very thick hair so it took some time to get it to the sleekness I like. He never made me feel rushed in the process. I’m pleased with the cut so If you are looking for a detail oriented stylist, go see Adam.
However, my experience with the front desk was really, really bad. Salon Ilo has a reputation as a luxury salon but I was treated like it was a Super Cuts. When I arrived, I let the front desk person know that I had a 5:45 pm appointment. No “hello, how are you?” or “Welcome to Ilo!”. She had an annoyed expression and said , “ Well, you are his last appointment, so I need you to pay in advance. That’s $130.” I was shocked by her tone and by having to pay in advance for a service I hadn’t yet received, especially since I was a first time customer. I’ve never been asked to pay in advance at any salon in DC.
I gave her my card for the transaction. She ran it and I asked her if they had tip envelopes. She rolled her eyes and said “Um, of course” and handed me two of them. Another customer came up to the desk and she then ignored me.
Again, I had never been to the salon before and I did not know what Adam looked like or what floor he was on. There was a long staircase next to the reception desk.
I had to interrupt her social conversation with the other customer saying ,” Excuse me, can you please tell me where I go and can I hang up my coat somewhere?” I know I sounded annoyed by then because she suddenly got out from behind the counter and said “Oh, there’s a coat room upstairs in the back and Adam should be there.”
Once I met Adam, I felt welcome and put at ease. As I mentioned before, he never made me feel rushed. After my cut, I realized that the front desk person was gone although there were customers still in the salon. The salon closes at 7 pm and it was still 6:45. I suspect that she had somewhere to go and wanted to finish her duties. It left a really bad impression on me although I was happy with my cut.
First allow me to thank you for taking your valuable time to share your
unpleasant experience with our front. You are absolutely correct it was
terrible and very unprofessional . We are addressing this immediately to
make sure that it never happens again . I'm glad that you were happy with
Adam . I would like to try to correct the situation i will reach out to you
privately .
Thank you Gary
5 stars Anonymous
Shawn is, by far, the best stylist who has ever cut my hair! He has been styling my hair for ages and I am always thril ... Read More
5 stars Kathleen Mitchell
My experience at Ilo yesterday was as fabulous as always, Kim and Adam are a great team! they restored my hair after a l ... Read More
5 stars Aggie B Customer since 2001
Kim is the best colorist in town and KJ rocks a cut and blow-out
5 stars Hilary W Customer since 2000
Kim and Kristjun are the best!
5 stars Charis K Customer since 2013
As always I had an excellent experience all around at Ilo--color with Kim, mani pedi with Cynthia, Brazilian blow out an ... Read More
5 stars Amanda B Customer since 2020
Ilo is an amazing, and I highly recommend.
5 stars Anonymous Verified customer
Kim is a talented and competent colorist. She listens to her clients and gives a lot of attention to their concerns. Mic ... Read More
5 stars Anonymous Verified customer
Cyrille is the best!
5 stars Lane C. T Customer since 1993
Everything was great and Covid protections in place
5 stars Anonymous Verified customer
amazing, staff super friendly and kind
Also in Washington
Dental
Foxhall Dental Center
Security
KEYED IN LLC
Landscaping
Tiger Lily Landscapes, LLC
Veterinary
Chevy Chase Veterinary Clinic
Optometry
Lerner Vision Care