Jennifer was wonderful. She's got a great sense of humor and does her job effortlessly and with a smile, even at the end of a very long day. The atmosphere at Salon Nouveau is unique. Everyone works together, helping each other in time of need. The stylists clearly love what they do and it shows in the results they produce. It's like spending a few hours with your best friend. The stylists combine their skill and training with your requests. They really listen to the customer. That's a big plus for me.
I really enjoyed my visit. My stylist, Jessie Edwards was very professional and up to date with styles. She was courteous, attentive and friendly. I loved the massage she provided with my shampoo. All of the staff were welcoming. When I left, I felt like I had been pampered.
Can anyone beat the team of Kathleen and Kathy? I think not. Kathleen is always responsive and goes above and beyond to find ways to squeeze me in (even when it is not urgent). Her pleasing demeanor and "inviting" mannerism really adds value to the entire team and makes Salon Nouveau to place to come back to.
Kathy rocks the world with her understanding of my head; I never have to offer instructions and she just goes to town and I always look fabulous. Coming to the shop is always an escape that is truly fun with the banter and good times. Kathy is always willing to work with me to get me in (especially when Kathleen calls her at home). Where else are you going to get treated like that? Um, no where!
The new assistant (already forgot her name since I have bad hearing) did an awesome head scrub and I felt like I was at the Ponte Vedra spa. Don't know how she does hair, but she is a keeper on the wash.
Have very difficult hair to cut and have learned to suffer through a sometime lengthy learning curve until a stylist and I get on the same wave length. But Cynthia asked all the right questions and produced perfect results on the first try. I was worked in quickly and was very impressed with the design of the salon.