331 Boston Road
Billerica, MA 01821

Mon: Closed

Tue: 9:00AM - 4:00PM

Wed - Thu: 9:00AM - 8:00PM

Fri: 9:00AM - 5:00PM

Sat: 9:00AM - 4:00PM

Sun: Closed

97.0% would refer friends and family to us

5 stars Customer since 2007

Awesome as always ;) great job Ashley

5 stars Verified customer

Love Ashley, did a nice job cutting and coloring my hair

5 stars Customer since 2006

Excellent service, as always!!

5 stars Customer since 2007

My visit to the salon was fun and relaxing. Most importantly, I am very pleased with my hair cut and color. Ashley did a fantastic job. I felt pampered and well-cared for and comfortable. The shop has a pleasant, friendly, yet professional environment.

1 stars Verified customer

I have been coming here for the last few years but the last few visits it was the worse experience I encountered with unprofessional management

Thank god my stylist left so I don't have to go there anymore.

Very uncomfortable atmosphere

Salon Nova replied:

We apologize for your past few experiences, it was an uncomfortable situation for all parties involved.

1 stars Verified customer

I wish I was made aware of my stylist being let go and given her new information. The integrity of this salon is going down hill. I have been a loyal client and felt disrespected. I will not be going to to salon nova.

Salon Nova replied:

We are sorry you felt disrespected and were not informed your stylist left, it is the responsibility of the stylist to notify you of her change of location.

4 stars Verified customer

Great walk in service without an appointment! Friendly and very competent.

5 stars Customer since 2014

I was VERY impressed of the outcome of my hair style from my stylist. She can really envision what hair style would look good with my features. Nice job!!!

3 stars Customer since 2008

While I fully understand Ashley had an emergency and I agreed to be scheduled with someone else, I was expecting a more experienced stylist. The woman who cut my hair did not seen comfortable with the scissors which made me nervous. It was more like chopping the hair rather than cutting. Someone this I experienced should not have been left alone without supervision in the salon. The end result was a hair cut that is a little choppy with split ends. As soon as I came home I noticed how uneven the sides were. I washed out my hair and trimmed the sideburns a little and restyled my hair. As I had to go out. It is presentable, but not as professional a cut as I expect from Salon Nova. That said, I do hope Logan is doing OK.

4 stars Verified customer

Excellent service