We are sorry to hear this happened to you! Thank you for your honesty
Customer since 2013
I've never been so disappointed with a hair visit. I scheduled a full color with a new associate. When I arrived I waited almost 45 minutes while she worked on another customer. I was told that someone had called me - but, the number in the system was 1 digit off. And then when I wanted an all over color all I got was the roots and the color is a HORRIBLE orange -- when I wanted blonde. I'm SO sorry I tried to use the 25% off deal - with the new person learning the new color line. Before I left I was told that she would fix it but only within one week (and I was traveling for business) and after that she'd have to charge me as a new color. NO THANK YOU!
Thank you for the review!! We are glad that Liz helps you in every way possible!
Customer since 2015
My hair looks & feels fabulous! Jen just gets it...my hair turned out exactly how I pictured it in my head. I've been seeing Jen for my hair for years now, and every time I see her I swear my hair gets better and better! Already getting so many compliments and I can't praise Jen's name enough! Highly recommended!!