Thank you very much for your feedback. We appreciate your honesty and take all comments from our clients very seriously! We are sorry for any miscommunication that may have occurred however our stylist provided multiple thorough consultations. You were told that there would be multiple steps necessary because we were correcting the color done at another salon. The reason for multiple steps is to preserve the integrity of your hair. Each step requires an additional fee. We hope this provides clarity in this situation.
Customer since 2016
Another great job by Megan M. cutting and coloring my crazy curly hair! I'll never go anywhere else! Curly girls - this is the salon you've been searching for!!
While I think Dr. Snyder is a great doctor and really like seeing him, I am very disappointed at the misleading information I was given in regards to getting orthotics which cost me $400. I was given a form to sign upon getting imprints for orthotics. It says that it will be submitted to insurance and anything not covered will be the patients responsibility. I have later found out that orthotics are not usually covered by insurance, something I never would have known or guessed. It would have been nice for the nurse to tell me that orthotics are not typically covered rather than brushing it off as "just a form I have to sign off on". Had I known that orthotics are typically not covered, I would have opted to check with my insurance before doing the imprints. I feel like that form is a trap to get you to pay hundreds of dollars when the office knows well enough that it is something that won't be covered by insurance. It is extremely deceiving and I am very disappointed at the way this situation was handled.