Marcia, Thank you for the honest feedback. We have a 14 day return policy on retail that we extend to all clients. Also Kym would love to find a styling process that works best for your daily needs, Feel free to call for a complimentary Follow up styling lesson.
The service is excellent, making an appointment is easy and reminders come to my cell phone. My stylist, Barb, is excellent with my hair which is curly. She cuts my hair so that the curls come out! I love what she does!
While I think Dr. Snyder is a great doctor and really like seeing him, I am very disappointed at the misleading information I was given in regards to getting orthotics which cost me $400. I was given a form to sign upon getting imprints for orthotics. It says that it will be submitted to insurance and anything not covered will be the patients responsibility. I have later found out that orthotics are not usually covered by insurance, something I never would have known or guessed. It would have been nice for the nurse to tell me that orthotics are not typically covered rather than brushing it off as "just a form I have to sign off on". Had I known that orthotics are typically not covered, I would have opted to check with my insurance before doing the imprints. I feel like that form is a trap to get you to pay hundreds of dollars when the office knows well enough that it is something that won't be covered by insurance. It is extremely deceiving and I am very disappointed at the way this situation was handled.